Refund policy

All sales are final. Refunds, returns, and exchanges are not offered.

Please ensure you are satisfied with your order before completing your purchase.

By purchasing our products, you acknowledge that you understand safe and proper storage and use.

Please note that our refund policy applies to all items on our site. 

Returns/Refunds/Exchanges                                                                                        

Due to the handmade nature of our products and for safety reasons, we do not offer refunds, exchanges, or returns based on change of mind or scent preference, as scent is subjective. Every item is carefully inspected and packaged to meet our highest quality standards.

Gift cards cannot be returned, exchanged, or refunded.

Damages and issues
 
Please inspect your order immediately upon receipt. If the item is defective, damaged, or incorrect, contact us within 48 hours with your order number and both photographic and video proof. We will evaluate the issue and determine an appropriate resolution at our discretion.

We hope you are completely satisfied with your purchase from dreamsofloveco.com.

While we do not offer returns, refunds, or exchanges, we are committed to reviewing issues fairly on a case-by-case basis.